Our Team
Meet our fire safety team serving in Melbourne
Australian standards
We work in accordance to Australian Standards, the Building Codes of Australia and other relevant government associate standards. We ensure we are kept up-to-date with current trends and legislative changes.
AS 1670 - Automatic fire detection and alarm systems
Compliance ensures that all of your automatic fire detection and alarm systems are installed and maintained to the highest levels.
AS 1851 - Maintenance of fire protection systems and equipment
This standard maximises the reliability of fire protection systems and equipment, ensuring that these meet the necessary requirements to keep them in good working order.
AS 2293 - Emergency escape lighting and exit signs set
The requirements for the design and installation of emergency escape lighting and illuminated emergency exit signage systems are clearly set out in this standard, ensuring the job is completed to the highest level of performance.
AS 1841 - Portable fire extinguishers
Compliance with this standard ensures that all portable fire extinguishers must be to the highest standards both in terms of manufacture and performance.
AS 2118 - Automatic fire sprinkler systems
This standard provides designers and installers with the minimum requirements for design and installation of automatic fire sprinkler system.
AS 4655 - Fire safety audits
Minimum requirements are set out for the structured auditing of fire safety measures.
Terms and conditions
Terms and conditions of agreement for regular inspection, testing and servicing of fire systems as specified above.
Maintenance
All routine inspections and testing will be carried out during normal working hours. Should any work be required outside of normal hours an additional charge will apply.
All routine inspections and tests shall be recorded in the appropriate logbooks, which are to be retained on-site in a location approved by you.
Any defects identified during the routine inspection and testing will be reported directly to you with repairs being carried out on our receipt of your approval to proceed.
Clear access for our technicians to all systems and equipment under this contract must be maintained at all times.
Any routine inspections and testing required at intervals greater than shown above shall be quoted to you on a separate basis prior to their due date.
Maximum repair/replacement sum
The Client agrees for the Contractor to complete repairs to the value of Five Hundred Dollars Only ($500.00) + GST (including labour and materials) without prior approval. This allows our technicians to rectify defects at the time of testing, saving return visits and additional expense.
Ancillary costs
Costs incurred by the Contractor to meet specific Client requirements will be charged in addition to the agreed price. This includes (but is not limited to) inductions, police and security clearances, job tracking registers.
Callout
Means a notification received by the Contractor to attend and repair the Client’s system, other than for the regular inspection, testing and servicing.
Callout charges and rates
In the event of a callout, the Client hereby agrees to pay all charges made by the Contractor in attending the callout.
The following standard callout charges and rates will apply:
Normal hours – 7:30 am to 4:00 pm weekdays. $190.00 + GST per callout (includes 1 hr. labour). Thereafter, labour is charged at $95.00 + GST per hour.
After hours – 4:00 pm to 7:30 am weekdays and 24 hours on weekends and public holidays. $425.00 + GST per callout (includes the first 3 hours labour). Thereafter, labour is charged at $125.00 + GST per hour.
Materials
All materials used for repairs or replacement will be charged at cost plus 15% + GST.
Note: All rates and materials are subject to annual review and adjustment.
Terms of Payment
Payment due thirty days from date of invoice.
Non-payment
In the event that the Client does not pay the inspection and testing fee or ad hoc invoices within seven (7) days of the due date, the Contractor may at its option:
(i) Charge interest at the maximum rate approved by the Australian Loan Council for long-term borrowing for new public securities issued by semi-government authorities.
(ii) Suspend the performance of its obligations under this contract for such time as all due payments have been made and thereby releasing itself for all liability for damage or loss of whatsoever nature and wheresoever’s situate or injury or death that may occur arising out of its non-action, provided that the Contractor first notifies in writing the Client and appropriate Fire Brigade Station of the suspension of the Contractor’s obligation as from the date specified therein.
(iii) Cancel the contract effective immediately by notice in writing to the Client.
(i) Charge interest at the maximum rate approved by the Australian Loan Council for long-term borrowing for new public securities issued by semi-government authorities.
(ii) Suspend the performance of its obligations under this contract for such time as all due payments have been made and thereby releasing itself for all liability for damage or loss of whatsoever nature and wheresoever’s situate or injury or death that may occur arising out of its non-action, provided that the Contractor first notifies in writing the Client and appropriate Fire Brigade Station of the suspension of the Contractor’s obligation as from the date specified therein.
(iii) Cancel the contract effective immediately by notice in writing to the Client.
Repairs
Should the Contractor discover a fault or defect in the Client’s system during the regular inspection, testing and servicing of the system, the Contractor is authorized to immediately repair the system and charge the Client directly provided that the estimated cost of repair does not exceed the maximum repair sum mentioned in the Callout Charges and Rates section above.
When the cost of repair exceeds the maximum repair sum, the Contractor is to notify the Client of the fault and provide the Client with a quotation for the cost of repairs. The Client’s written authorisation is then required to commence repairs. The Contractor shall not be liable for any damage or loss of whatsoever situate, injury or death that may occur after the Client has received notification of the fault or defect until the time of the repair, or replacement has been effected.
Emergency callout
Upon the Contractor receiving an emergency callout, the Contractor shall immediately notify the Client (or Client’s Agent as specified in the attached schedule) to obtain access to the Client’s system. Access shall be provided by the Client (or Client’s Agent) at any time of day or night as required.
(a) It is the responsibility of the Client to keep the Contractor informed and updated of all contacts responsible for being notified and/or providing access to the Client’s premises in the event of an emergency callout.
In the event that the person nominated by the Client cannot be notified in the manner provided in the schedule hereto or that person cannot provide access to the Client’s system, the Contractor shall not be held liable for any damage or loss of whatsoever nature and wheresoever situate or personal injury or death arising from the Contractor’s failure to attend to the Client’s system.
The Client shall take out the necessary fire insurance to cover the Client’s premises and its contents.
(b) It is agreed that the Client shall provide at all times unobstructed access to the system for such period of time as the Contractor requires to complete its inspection, testing and servicing or repairs.
Warranties
1. The Client’s attention is drawn to Section 63A of the Trade Practices Act (“the Act”) which has the effect of enabling suppliers in respect of contracts for the supply of goods or services (not being goods or services of a kind ordinarily acquired for personal domestic and household use and consumption) to limit their liability in certain circumstances for breach of certain of the conditions and warranties implied by the Act.
2. Subject to the qualifications contained in Section 63A of the Act should the Contractor be liable for breach of a condition or warranty implied by Division 2 of Part V of the Act (not being a condition or warranty implied by Section 69 of the Act), the Contractor’s liability for such breach shall be limited to:
In the case of goods (any one of the following as determined by the Contractor –
(aa) The replacement of the goods or the supply of equivalent goods; or
(bb) The repair of the goods; or
(cc) The payment of the cost of replacing the goods or of acquiring equivalent goods.
(dd) The payment of the cost of having the goods repaired.
In the case of service, any one of the following as determined by the Contractor –
(aa) The supply of the services again; or
(bb) The payment of the cost of having the services supplied again.
3. Some provisions in certain legislation's have the effect of giving the Client certain rights against the Contractor, which cannot be excluded, restricted or modified by agreement between the Client and the Contractor. The provisions of this agreement must therefore be read having regard to such legislation to the extent that it may be applicable and nothing in this agreement shall have the effect of excluding, restricting or modifying such rights.
Force majeure
The Contractor shall not be responsible for non-performance or delays in performance occasioned by any causes beyond the Contractor’s reasonable control, including but not limited to acts of God, war, fire, machinery breakdown, inclement weather, strikes, lock out, Government actions, Telstra line faults and any other unexpected or exceptional cause that is beyond the Contractor’s control.
Any delays so occasioned shall cause automatic suspension of the Contractor’s obligations under the contract until the delay is rectified. In no event shall the Client be entitled to damages of any kind (whether general, special or otherwise) for late performance or failure to perform.
Acknowledgment
The Contractor accepts no responsibility or liability for the fire station equipment or Telecom equipment used to transmit a signal to the fire station. The Client hereby indemnifies the Contractor against any claims whatsoever, by any third party against the Contractor arising out of the failure of such equipment to adequately perform its function at all times.
Assignment
The Contractor reserves the right to sub-contract any part or all of the work covered by this agreement.
Radioactive substances
The Client’s attention is drawn to the Radioactive Substances Act 1957 and that this may require the Client to hold a license under this Act when combustion smoke detectors (ionisation type) are part of the system. The Client hereby agrees not to interfere with or dispose of such detectors without first consulting the Contractor.
Testing standards
In the event that the standards of testing as specified herein are amended during the contract period of this agreement, the Contractor shall notify the Client of the amendments to the standards and of any increase or decrease to the amount of inspection and testing fee payable to the Contractor or due to the Client.
Logbook/site attendance record
The inspection and testing procedures performed by the Contractor under the terms of this agreement shall be recorded by the Contractor in an approved log book provided by the Contractor which will be kept at a designated location at the Client’s premises at all times and shall not be removed by the Client. The cost of log books is chargeable to the Client.
Access
The Client hereby agrees to provide the Contractor with free access at all times to the Client’s premises and fire systems. Additional charges may be rendered to the Client if free access is not provided.
Applicable law
This contract shall be construed and take effect in all respects in accordance with the laws of the time being in force in the state or territory where this contract is executed. Parties hereto shall submit to the jurisdictions of the courts of that state or territory in respect of any matter or thing arising out of this Contractor pursuant thereto.
Notices
Any notices to be given to either party under the terms of this agreement shall be deemed to be properly given if left at or dispatched by pre-paid post to the address last known to the party giving the notice, and if so posted shall be deemed to be given on the day following posting.
This agreement is conditional upon receipt of the Client’s completed original at the Head Office within 30 days. If received after the stated period, it is then subject to revision of specified rates.
Safety commitment
At EFSS we make fire safety our number one priority, ensuring the highest in safety standards. Recognising that safety is also a state of mind, we ensure every employee develops and maintains a responsible, self-disciplined attitude to their own safety and the safety of others in the workplace.
Our management team recognises their responsibility to provide safe systems and safe working environments. We ensure all our staff are provided with the required information, resources and training.
Your safety is our number one priority.
We practice
- Anticipating problems before they occur
- Being alert and individually analysing the working environment
- Creating a disciplined mindset and approach to taking responsibility for our actions
- The continuous monitoring and evaluation on procedures, equipment and operations to ensure our practices are the best method currently available.
Environment commitment
EFSS will document, acknowledge and implement detailed relevant standard specifications listed to ensure no activities create any adverse impact on the environment.
We understand the importance of this and take the appropriate actions to protect air, water, animal and plant life from any adverse effects that may arise from such operations, remaining in accordance with all applicable laws and company environmental requirements.
Our team at EFSS will continue to ensure that all personnel are fully trained and instructed to understand and comply with the project policy and environmental protection, and that they act accordingly.
Find out more
If you would like more information or have any questions, please feel free to contact our team.
Call today
For Professional Advice and Service on Fire equipment sales, installation, and maintenance with technicians across Melbourne, Call the team at Essential Fire Services Today!
